You can rearrange or cancel appointments up to 24 hours before the appointment time without incurring any fee.
Please contact me on 07305 231749 if you need to cancel.
If you are unable to give 24 hours notice or you miss the session without giving notice, payment will be
retained except in the case of unpredictable and serious personal emergencies.
I will always try to offer another appointment if you have to cancel at short notice, but if I am unable to
find another mutually convenient time in the same week, a cancellation fee of £17.50 will be taken.
If you are unable to visit my office, for example due to travel or weather conditions, I will be available for
an online session or I can reschedule as per above. This will incur no fee.
If I am unable to attend a session, I will advise you by email at the earliest opportunity. No fee will be
payable in this circumstance. If you have already paid, the payment will be carried over to your next session.